J&K Bank to roll-out feature-rich mobile banking soon

Issues apology for Bank’s Mpay outage on the eve of Eid

J&K Bank today said that its new feature-rich mobile banking application will be rolled out soon for best customer experience while issuing an apology to its customers after the Bank’s mobile banking platform “Mpay Delight” faced outages on the eve of Eid ul Zuha.

Even though J&K Bank processed 71 lakh online transactions amounting to Rs 4170 Crores through their digital platforms including Mpay despite the outage during 3 days in the run-up to Eid festival, the Bank’s General Manager (IT Vertical) Imtiyaz Ahmad Bhat expressed deep regret for the inconvenience caused to the Bank’s customers.

He said, “On the eve of Eid ul Zuha, Bank faced a technical glitch which impacted our online banking services and affected customer transactions. For all the inconvenience caused due to the outage in our online services especially ‘Mpay’, we wholeheartedly apologize to our valuable customers and express our deep regret.”

“Being cognizant of our responsibility towards customers, we have re-doubled our efforts to ensure that we meet their expectations in extending uninterrupted digital banking services. Although the services have been restored, however, we will ensure that such incidents don’t happen in future”, he added.

He further said, “The Bank is in the process of transforming its IT landscape with primary focus on digital banking platforms by adopting the latest technologies available in the market. Upgrading Bank’s mobile banking, internet banking and kiosk banking applications remains our top priority. Aligned dynamically with changing customer requirements and expectations, our new and feature-rich mobile banking application powered by the latest technologies shall be rolled-out soon.”

“The endeavor is to empower the customers to seamlessly avail banking services through digital devices at their own convenience and timing”, said the GM (IT).

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Mainly dry weather with isolated light rain forecast, night temp drops below normal in J&K

Srinagar, July 1 (GNS): Amid forecast for mainly dry weather with possibility of isolated light rain and thunderstorm over Jammu and Kashmir in next 24 hours, the minimum temperature recorded a drop and settled below normal in J&K barring Pahalgam on Saturday.

A meteorological department official here told GNS that no large change in the weather was expected for subsequent two days also. In fact, he said, mainly dry weather with isolated showers was expected till June 4 and fairly widespread to widespread rains thereafter for a few days.

He said that Srinagar recorded a low of 16.9°C against 18.3°C on the previous night and it was 0.2°C below normal for the summer capital.

Qazigund, he said, recorded a low of 14.2°C against 16.6°C on the previous night and it was 1.3°C below normal for the gateway town of the Kashmir Valley.

Pahalgam, he said, recorded a low of 10.8°C against 11.2°C on the previous night and it was normal for the famous tourist resort in south Kashmir’s Anantnag district.

Kupwara town, he said, the mercury settled at 15.2°C against 15.7°C on the previous night and it was below normal by 0.3°C for the north Kashmir area.

Kokernag recorded a low of 16.3°C against 16.7°C on the previous night and it was 1.4°C above normal for the place, the officials said.

Gulmarg recorded a low of 11.0°C against 12.2°C on previous night and it was 0.1°C above normal for the world famous skiing resort in north Kashmir’s Baramulla district, he said.

Jammu recorded a low of 24.1°C against 27.1°C on the previous night and it was 1.5°C below normal for J&K’s winter capital, he said.

Banihal recorded a low of 14.1°C (2.2°C below normal), Batote 16.1°C (1.4°C below normal), Katra 20.5°C(below normal by 1.5°C) and Bhaderwah 14.5° (1.5°C below normal). Ladakh’s Leh recorded a low of 9.0°C, the official added. (GNS)